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Tailored-Made Solutions for your maid employment journey

Every household is unique, and so is every maid employment journey. At Mandiri, we believe in offering personalized, tailored-made solutions to meet your specific needs and preferences. Whether you’re looking for a full-time maid, part-time help, or specialized care, we have a range of services designed to support you at every step of your maid hiring journey.

Maid Hiring & Placement
Employment Renewal
Specialised Care
Administration Services

Maid Hiring & Placement

Designed to make the process of finding and hiring a maid as seamless and stress-free as possible. We begin by understanding your household needs, preferences, and expectations. Then, we meticulously screen and select candidates who match your criteria, ensuring they are reliable, trustworthy, and skilled.

If you're in need of the perfect domestic helper for your household, our Full Placement service is tailored for you.

We simplify the hiring process, ensuring that we only suggest candidates who align well with your specific requirements.

  • Filipino domestic helper local & overseas processing
  • Indonesian helpers local and overseas processing
Full Placement Services

If you've identified a domestic helper you wish to employ, our Direct Hire Services are designed for your needs.

Our team will handle all legal aspects of employing your helper in Malaysia, adhering to both source-country and Malaysian Immigration regulations. We ensure a seamless, stress-free hiring process from start to finish.

  • Filipino domestic helper local & overseas processing
  • Indonesian helpers local and overseas processing
Direct Hire Services
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Employment Renewal

Renewing your maid’s employment should be a straightforward and hassle-free process, and that’s exactly what our Employment Renewal service offers. We take care of all the paperwork and administrative tasks required for employment renewal, ensuring that contracts are updated, visas are renewed, and all legal requirements are met.

If you're satisfied with your current helper and wish to continue the arrangement, it's essential to renew your helper's employment contract every two years at the Embassy. This ensures the legality of her employment in her country of origin.

  • Filipino domestic helper contract registration & renewal
  • Indonesian helpers contract registration & renewal
Employment Contract Registration Services

You're also required to annually renew your helper's Malaysian work permit (or visa) with the Immigration department to ensure her legal status in Malaysia is maintained.

  • Filipino domestic helper work permit renewal
  • Indonesian helpers work permit renewal
Work Permit Renewal Services
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Specialised Care

We understand that some households require specialized care, whether it’s for elderly family members, individuals with disabilities, cancer patients, or children/babies. Our Specialised Care service offers specially trained maids who have the skills and experience to provide personalized care tailored to these unique needs. Ensuring your loved ones receive the compassionate and attentive care they deserve.

If you're searching for the right specialised care domestic helper for your family, our Specialised care service is for you.

We make hiring easy, and we only recommend domestic helpers who are trained and specialised to your specific needs.

  • Filipino specialised domestic helper local & overseas processing
  • Indonesian specialised helpers local and overseas processing
Full Placement Services
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Administration Services

We provide comprehensive administrative support to handle all the paperwork, documentation, and legal requirements associated with maid employment. From visa processing to payroll management, we’ve got you covered, ensuring that all administrative tasks are completed accurately and on time.

The Check Out Memo, issued by the Malaysian Immigration Department, is essential for formally ending your worker's employment. Whether your worker has fulfilled her contract and plans to return home or has left without notice, we can help you eliminate inactive workers from your Immigration records.

Check Out Memo Services

Our special pass service caters to employers seeking to prolong their helper's work permit by an additional 30 days beyond its current validity. This may be necessary when awaiting a new worker, completing end-of-contract formalities, or in case of oversight regarding the permit renewal deadline, necessitating more time to fulfill the requirements.

Special Pass Services

If there are changes to the employer's residential address or if the worker obtains a renewed passport, these updates must be made with Immigration before proceeding with further steps. Let us assist you in updating these details at the Malaysian Immigration office, saving you the hassle of doing it yourself.

Immigration Information Update Services

As a Malaysian employer of a domestic helper, you must contribute to SOCSO monthly. Mandiri streamlines this by managing your registration with SOCSO, enabling swift access to your account and hassle-free initiation of contributions.

SOCSO Registration Services
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Hire a maid in 3 Simple Steps

01

Enquire for your desired service

Reach out with your maid requirements using our form below.

02

Advisory & Recommendations

Receive expert advice and maid recommendations from our staff tailored to your needs.

03

Paperwork & Delivery

We handle all paperwork and deliver your chosen maid to your doorstep.

Document Requirement For Hiring Foreign Domestic Helper

In this guide, discover the necessary documents needed for hiring a foreign domestic helper. From visas to contracts, ensure compliance and streamline the hiring process effectively.

1. Employer (Married)
- Color Copy of Employer and spouse NRIC Color Copy Married
- Certified Passport Size Photos for employer and spouse (4 pieces each)
- Color Copy of any Utilities Bill (Electrical/Water)

2. Employer (Single)
- Colour Copy of Employer
- Passport Size Photos for employer (4 pieces each)
- Colour Copy of any Utilities Bill (Electrical/Water)
- Letter of certification single status (JPN) – Male only
- Letter of certification single status (Sumpah) – Female only

3. Employer (Divorce/Widow)
- Colour Copy of Employer
- Passport Size Photos for employer (4 pieces each)
- Colour Copy of any Utilities Bill (Electrical/Water)
- Colour Copy of Divorce Letter – Divorce only
- Colour Copy of Spouse’s Death Certificate – widow only

Apply Condition :

1. Take Care of Child/Children
- Colour Copy of Birth Certificate for Child or Children Less Than 15 year old
- I/C Children

2. Taking Care of Elderly (Parent or Parent-in-law ONLY)
- Original Doctor’s recommend letter
- Colour NRIC copy of the patient-stated on the Doctor’s letter
- Colour copy of the employer birth cert to prove the relationship with the patient
- Parent’s daily living photo

3. Taking care of Spouse
- Original Doctor’s recommend letter
- Daily living photo

4. Taking Care of Residence
- Photos of the house: (a) House number (b) Photo road name (c) Photos for exterior house (d)living area (e) stair case area
- Cukai Harta/title Deed
- tenancy agreement (if property is rent)

1. Under Employment
- Latest Form B/BE
- Acknowledgement receipt of payment or tax refund letter/ E-Lejar (LHDN)
- Latest EPF statement
- Colour copy of your latest 3 months salary slips
- Original company employment letter

2. Under Self Employment
- Sole proprietor registration form B/D
- Latest Form B/BE
- Acknowledgement receipt of payment or tax refund letter/ E-Lejar (LHDN)

3. Under Self Employment (Director)
- Latest Form B/BE
- Acknowledgement receipt of payment or tax refund letter/ E-Lejar (LHDN)
- Sendirian Berhd registration form 9 and 49
- Latest EPF statement
- Colour copy of your latest 3 months salary slips

1. Under Employment
- Notice of Assessment (Latest Year)
- Acknowledgement receipt of payment OR tax refund letter
- Original company employment letter
- Colour copy of your latest 3 months salary slip

2. Under Self Employment
- Notice of Assessment (Latest Year)
- the acknowledgement receipt of payment OR tax refund letter
- Business Registration Form

Start Hiring Your Domestic Helper Today

Ready to experience the difference a professional and reliable maid can make in your life? Don’t wait any longer—take the first step towards a cleaner, more organized, and harmonious home today.

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Questions you might have

Navigating the world of maid hiring can raise a lot of questions. That’s why we’ve compiled a list of frequently asked questions to provide you with all the information you need.

The housemaid requires patience and adequate guidance, as well as protection and assurance of safety.

If the housemaid wishes to return to her home country, the employer is responsible for purchasing her flight ticket, processing her Exit Memo (COM), and providing her with vacation pay leave as stipulated in the contract.

If the housemaid desires to extend her employment, the employer must renew both her work permit and contract. It is advisable for the employer to seek guidance from the agency for appropriate steps.

The employer should procure medication for the housemaid or arrange for a doctor's visit if required. Moreover, the housemaid should be granted additional rest to facilitate recovery.

The employer should allocate time to discuss the issue with the housemaid, aiming to comprehend her concerns and explore potential solutions. If needed, the employer can seek advice from the agency.

The agency will communicate the reason for rejection to the employer and engage in discussion to facilitate resubmission of the application.